Shipping & Delivery
Shipping Aus & Worldwide
We pack same or next business day, Aus and worldwide.
Australia
Orders processed same or next business day (Mon–Fri, excluding public holidays).
| Service | Estimated Delivery |
|---|---|
| Standard Post | 2–6 business days |
| Express Post | 1–3 business days |
New Zealand
| Service | Estimated Delivery |
|---|---|
| Standard | 4–7 business days |
| Express | 2–5 business days |
USA & Canada
| Service | Estimated Delivery |
|---|---|
| Standard | 5–10 business days |
| Express | 3–6 business days |
| Tariffs on USA orders are prepaid and included at checkout — no surprise charges on delivery. | |
Worldwide Shipping
| Destination | Service | Estimated Delivery |
|---|---|---|
| United Kingdom | Standard | 4–7 business days |
| United Kingdom | Express | 3–5 business days |
| Rest of World | Standard | 6–14 business days (estimate, varies by destination) |
| International orders may be subject to customs fees or import duties charged by the destination country — these are the customer's responsibility and are not included in shipping costs. This doesn't apply to USA deliveries, where tariffs are prepaid and included at checkout. | ||
FAQs
When will my order ship?
We aim to dispatch every order same or next business day (Monday–Friday, excluding public holidays).
How do I track my order?
As soon as your order ships, you'll get an email with a tracking link so you can follow it all the way to your door.
Will I be charged customs or import duties?
USA orders have tariffs prepaid and included at checkout, so there's nothing extra to pay on delivery. For other international orders (outside Australia and the USA), customs fees, taxes, or duties may be charged separately by the carrier or customs office and are the customer's responsibility.
What happens if my parcel is delayed or lost?
Delivery times are estimates and can occasionally be affected by carrier delays, especially internationally. If your order is significantly delayed or tracking hasn't updated, email us at info@sunchaserclothing.com and we'll chase it up for you.
Questions about your delivery? Email us — we're happy to help.