EXCHANGE-REFUND-RETURN POLICY
RETURNS
We understanding finding the right fit can be hard when shopping online so we made our returns policy as easy as possible.
To start a return or exchange, please click here.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
REFUND CONDITIONS
- All returns for refund are subject to a $10 restocking fee
- We offer refund, exchange or store credit options on full price items. Any item purchased on discount is considered final sale. International orders can be exchanged or we offer a store credit.
- Shipping charges are non-refundable
You can always contact us for any return questions at info@sunchaserclothing.com
EXCHANGES
To be eligible for an exchange, your garment must be unworn, clean for exchange within 14 days of receiving your delivery. Swimwear must contain hygiene stickers that have not been taken off or reattached. We will refuse the return of your product in the case that the product is dirty, has been worn or is damaged in any way. We will send products that don’t fill our requirements back to you at your expense.
SALE ITEMS CAN BE EXCHANGED
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Otherwise wait for the product to arrive back to us. Contact us at info@sunchaserclothing.com with any questions.
DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To start a shipping claim, please click here.
EXCEPTIONS/NON-RETURNABLE ITEMS
Unfortunately, we cannot accept returns on:
- Discounted, sale items and gift cards.
- Not wanting the product
- Worn or damaged items
- Items returned without tags or hygiene stickers
WHAT IS CHECKOUT+?
If you opted-in to Checkout+, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for free! Return requests should be submitted through our customer portal.
If you opted out of Checkout+, no worries! You are still able to submit your return through our portal. However, you are responsible for all return shipping charges. Return labels should be purchased through our customer portal.
Let customers speak for us
from 62 reviewsJust got my new bikini in the mail and I’m obsessed! Such good quality and the pattern is the cutest. Definitely going to be reaching for it all summer!
Love them so much, so soft and fit great
Great product .. looks so good on!
such good quality! beautiful print, so vibrant.
Absolutely love my Rosie Bralette. The fit it’s incredible! I absolutely love the style and cannot wait for the weather to warm up so I can wear it to the beach
if you are tired of giving money to big surf brands for low-quality-mass-produced swimsuits then you should totally get yourself one of these. the design is so pretty and flattering, the material is so soft and comfy and it stays perfectly in place when surfing big waves. yesterday I hit the reef pretty hard and expected the suit to be teared up but it wasn’t even though my skin underneath was cut. finally a sustainable brand that delivers in quality and durability!! plus I get so many compliments every time I’m in the line up :)
I live in Hawaii and spend most of my time in the ocean so I literally own more bikinis than clothes. I was a little hesitant at first as I found this brand through tiktok but I was also kinda tired of supporting big surf brands that don’t care about the ocean. this surf set is cute, sustainable and definitely the softest swimsuit you’ll ever own.
It’s a small business yet it came packaged entirely in sustainable/biodegradable wrapping!! and it also came with a sticker and a sweet and personal handwritten note!!! I have already put it to test on a sunset surf yesterday and it looks adorable and most importantly it stays in place!! I will definitely buy more and I can’t wait for them to drop more colors 😍
I usually never write reviews but I was so stoked on my purchase that I had to :) go get one so we can match outfits in the lineup!!
They have this amazing feeling to the swimmers, the postage came super quick and the packaging was adorable + the packaging was almost all plastic free! The Haven surf top is so cute and the bottoms are gorgeous too. Overall I am in love with the swimmers definitely worth the money.
So comfy and I love the way it fits on my body! Beautifully designed and love the colours x
So comfortable and easy to surf in and love the design and colours
The most amazing eco-friendly brand, Not to mention stylish &comfy!
I love them so so much they are so cute
The most incredible pair of swimmers I’ve ever owned! I own 42 pairs & can confidently say this ticks all my boxes! Environmentally friendly, amazing service, great packaging, extremely stylish & literally so supportive and comfortable! Highly recommend for trips that involve lots of sun as they’re really sun protective! Cannot recommend enough! 💛