REFUND POLICY
HASSLE FREE RETURNS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need proof of purchase.
Australia wide-👉🏼 To start a return, you can contact us at sunchaserclothing@hotmail.com. We will send you a return shipping label, as well as instructions on how and where to send your package.
rest of the world- 👉🏼To start a return, you can contact us at sunchaserclothing@hotmail.com. We will send you the return shipment address as well as instructions on how and where to send your package.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You can always contact us for any return questions at sunchaserclothing@hotmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on:
- Sale items or gift cards.
- Not wanting the product
- Worn or damaged
- Returned with no tags or hygiene stickers
Exchanges
To be eligible for an exchange, your garment must be unworn, clean for exchange within 14 days of receiving your delivery. Swimwear must contain hygiene stickers that have not been taken off or reattached. We will refuse the return of your product in the case that the product is dirty, has been worn or is damaged in any way. We will send products that don’t fill our requirements back to you at your expense.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Otherwise wait for the product to arrive back to us. Contact us at sunchaserclothing@hotmail.com.
Complete Refunds
Please contact us at sunchaserclothing@hotmail.com
Shipping
To return your product, please send us an inquiry at sunchaserclothing@hotmail.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Let customers speak for us
from 36 reviewsJust got my new bikini in the mail and I’m obsessed! Such good quality and the pattern is the cutest. Definitely going to be reaching for it all summer!
Love them so much, so soft and fit great
Great product .. looks so good on!
such good quality! beautiful print, so vibrant.
Absolutely love my Rosie Bralette. The fit it’s incredible! I absolutely love the style and cannot wait for the weather to warm up so I can wear it to the beach
if you are tired of giving money to big surf brands for low-quality-mass-produced swimsuits then you should totally get yourself one of these. the design is so pretty and flattering, the material is so soft and comfy and it stays perfectly in place when surfing big waves. yesterday I hit the reef pretty hard and expected the suit to be teared up but it wasn’t even though my skin underneath was cut. finally a sustainable brand that delivers in quality and durability!! plus I get so many compliments every time I’m in the line up :)
I live in Hawaii and spend most of my time in the ocean so I literally own more bikinis than clothes. I was a little hesitant at first as I found this brand through tiktok but I was also kinda tired of supporting big surf brands that don’t care about the ocean. this surf set is cute, sustainable and definitely the softest swimsuit you’ll ever own.
It’s a small business yet it came packaged entirely in sustainable/biodegradable wrapping!! and it also came with a sticker and a sweet and personal handwritten note!!! I have already put it to test on a sunset surf yesterday and it looks adorable and most importantly it stays in place!! I will definitely buy more and I can’t wait for them to drop more colors 😍
I usually never write reviews but I was so stoked on my purchase that I had to :) go get one so we can match outfits in the lineup!!
They have this amazing feeling to the swimmers, the postage came super quick and the packaging was adorable + the packaging was almost all plastic free! The Haven surf top is so cute and the bottoms are gorgeous too. Overall I am in love with the swimmers definitely worth the money.
So comfy and I love the way it fits on my body! Beautifully designed and love the colours x
So comfortable and easy to surf in and love the design and colours
The most amazing eco-friendly brand, Not to mention stylish &comfy!
I love them so so much they are so cute
The most incredible pair of swimmers I’ve ever owned! I own 42 pairs & can confidently say this ticks all my boxes! Environmentally friendly, amazing service, great packaging, extremely stylish & literally so supportive and comfortable! Highly recommend for trips that involve lots of sun as they’re really sun protective! Cannot recommend enough! 💛